FAQs
Questions We Hear From IT and Procurement
Clear, procurement-friendly answers. No consumer repair shop language.
How fast do you provide a preliminary valuation?
Within 48 hours of receiving your device list and quantities.
How do you handle data security?
NIST 800-88 compliant wiping with serialized certificates of destruction and chain-of-custody tracking. Audit-ready from pickup to payment.
Do you support small and large quantities?
Yes. We support ranges from 1–99 up to 5,000+ devices, with logistics tailored to how your hardware is stored.
When do we get paid?
Payment within 30 days of final device assessment. No surprises.
Are you a recycler?
We are a recovery partner. We refurbish and resell so you capture residual value; recycling is only used where required.